Access Occupational Therapy and Physiotherapy support through a secure video appointment, wherever you are.
Telehealth can make assessments, therapy and planning more accessible for people who live regionally, are unwell, are vulnerable, or prefer not to have visitors in their home.
A Telehealth appointment is an appointment with your therapist conducted electronically through video chat.
Many Occupational Therapy assessments can be completed through Telehealth, including:
Our Physiotherapists may also conduct assessments through Telehealth, depending on the participant’s situation and condition. In some circumstances, Occupational Therapists and Physiotherapists can also provide ongoing therapy via Telehealth.
Some assessments must still be completed in person. For example, home modifications require a therapist to physically visit the property, take measurements and review the environment before making recommendations.
Like a standard home visit, Telehealth appointments may be funded through Occupational Therapy or Physiotherapy services as part of an NDIS funding package.
Telehealth appointments are commonly used by people living in regional areas, where local access to an Occupational Therapist may be limited.
By using video appointments, our team can assist regional clients sooner and provide an accessible service option alongside our metro-based care.
Telehealth may also suit people who:
To help your therapist prepare, it is useful to provide relevant documents before your appointment where available.
These may include:
Our administration team can guide you through the referral process. You can also attach relevant documents when submitting a referral.
A webcam-enabled device with a stable internet connection is preferred. At your appointment time, simply click the link included in your email confirmation to join the video consultation.
Carers and family members are welcome to participate where appropriate. They may be able to provide useful input that helps the therapist make more suitable recommendations.
Once your appointment has been booked, you will receive an email confirmation with your Telehealth video link.
At the scheduled time, click the link and you will connect with one of Total Health Choice’s therapists.
Appointments generally run for approximately 60 to 90 minutes.
For a Functional Capacity Assessment, the Occupational Therapist may ask questions about many aspects of daily life, including:
For a Physiotherapy assessment, your therapist may ask you to perform certain movements or exercises in view of the camera. This allows them to observe your movement and work with you to establish goals.
Based on the discussion and observations made during the appointment, your Occupational Therapist or Physiotherapist will complete a report.
The report outlines key discussion points and recommended next steps. It can be sent to you, the referrer or submitted directly to the NDIS where appropriate.
We then work to follow through on recommendations for assistive technology or ongoing therapy, while using your available funding as effectively as possible to support the help you need.
Recommendations are individual and will differ according to your needs, goals and circumstances.
Common recommendations may include:
Total Health Choice has Physiotherapists, Occupational Therapists and Exercise Physiologists available for further treatment. We are also happy to liaise with other providers you may already be working with.
Further in-home or on-site visits may be needed where assistive technology, such as a mechanical bed or recliner chair, is being considered. Where this is required, we will arrange an in-person visit to further assess options, particularly for complex or high-cost items.
We would love to hear from you.
Please use our contact page to start the process.
