4.9 from 170+ Mobile Service throughout Melbourne
Our OTs work with people of all ages and abilities to help them live more independently, safely, and confidently in their own homes. From everyday tasks to big life goals, we create routines, tools, and environments that make life easier.
Whether it’s a Functional Capacity Assessment, housing report, mental health support or guidance with home mods and equipment—we deliver clinical expertise and genuine care. As an NDIS-registered provider, we make the process feel simpler and more supportive.
Every session is thoughtfully planned around each person’s unique needs—because meaningful progress starts when care feels personal.
- 12+ Occupational Therapists
- Est. 2011
- 170+ 5 Star Reviews
How Occupational Therapy Can Help You
Occupational Therapy is about making everyday life easier. Whether it’s getting dressed, cooking a meal, managing at work, or moving safely around your home—our job is to help you do the things that matter, your way.
- Functional Capacity Assessments
- In Clinic Sessions
- Sensory Assessments
- Home Modifications
- AT Requests
- Paediatrics
- SIL/SDA
- Mental Health OT
- Complex Assessments
- Ongoing Therapy
Every session is guided by your goals. We take the time to understand what’s important to you and shape our support around that—so you can feel more capable, more in control, and more like yourself again.
Occupational Therapy Services
Meet Our OT Team Leader: Julia, Who Explains OT Functional Capacity Assessments
Get to know our dedicated Occupational Therapy team leader, who brings extensive experience and compassionate care to every client interaction. In this session, they’ll walk you through what a Functional Capacity Assessment (FCA) involves — the most commonly requested OT assessment.
You’ll gain a clear understanding of how FCAs help identify your strengths and areas of support across daily activities, mobility, communication, and more. Whether you’re preparing for an NDIS review or starting your therapy journey, our team leader will explain how these assessments are used to develop tailored support plans that truly reflect your needs and goals.
Let our expert help you feel confident and informed every step of the way.
Meet our OT team leader who will explain functional capacity assessments, which is the most common type of OT assessment.
Introduction
The dedicated Occupational Therapy (OT) team from Total Health Choice support individuals through private home visits, NDIS participants, homecare package clients as well as aged care facilities throughout Melbourne.
All of our Occupational Therapists are fully qualified and hold a minimum of Bachelor of OT. Our OTs specifically address:
- Environmental assessments
- Functional rehabilitation
- Equipment requirements (i.e. prescribing appropriate wheelchairs, gait aids etc)
- Lodging assessment and request forms to the NDIS/NDIA
- Equipment trials
- Project management & quotes required for home modifications
Total Health Choice is proud to offer home modifications under several capacities, which include:, NDIS Participants, Home Care Package Clients & Private clients
The objective of home modifications is to support people in feeling confident, safe and mobile while accessing or living in their home. This ultimately allows individuals to live at home more independently and for longer!
At Total Health Choice we understand that Physiotherapy, Occupational Therapy and Exercise Physiology delivered with compassion is highly meaningful and helpful for our community living with mental health challenges.
The term mental health refers to cognitive and emotional wellbeing, and it is becoming more widely recognised as a central component of overall health. We love the opportunity to help people holistically.
At Total Health Choice, we work with many patients who are dealing with mental health challenges. This includes conditions such as Depression, Schizophrenia, Bipolar disease, Borderline personality disorder and Anxiety disorders.
We understand that people living with these challenges may feel dark, alone or forgotten, we’ll do our best to make people experience our values of trust, compassion and care.
Over time, our OTs support people with the NDIS progress reports to ensure they are receiving appropriate supports.
Who Can Access Our Services
We work with people of all ages to build confidence, improve safety, and support independence. That might mean assessing your needs, recommending equipment, making changes to your home, or supporting mental health for:
- NDIS Participants
- Paediatrics
- Adults
- Homecare package clients
- Support at Home clients
- Private paying clients
- CHSP
- STRC clients
Our OTs are mobile throughout Metro Melbourne, North West Melbourne and South Eastern suburbs. No matter where you’re at, we’ll meet you there.
We Listen to Your Meaningful Goals
At Total Health Choice, we’ve helped thousands of people across Melbourne achieve meaningful goals through Occupational Therapy.
We’ve supported clients to modify their bathrooms for safety, secure the right wheelchair for comfort and mobility, get back to cooking independently, return to work, and navigate daily life with more ease and confidence.
Your goals are possible. Your progress is personal. Let’s make your success story the next one we celebrate.
Why Total Health Choice?
Experienced and Qualified Occupational Therapists
Our expertise ensures that you receive high-quality care and personalised support to address your specific needs.
Client-Centered Care
Total Health Choice is dedicated to providing compassionate and client-centered healthcare.
Our commitment to empathy and understanding helps create a positive and supportive environment for clients and their families.
Comprehensive Range of Services
This comprehensive approach allows you to access multiple services under one roof, making it convenient to address your occupational therapy needs
Meet Your Caring OT Team
Chaya Senior OT Team Leader Chaya Greenbaum is a Senior OT, specialising in NDIS and aged care assessments, home modifications, assistive technology (AT), and equipment prescription.
Sarah Occupational Therapist Passionate about holistic care, Sarah strives to build meaningful connections with clients, fostering a supportive and empowering environment.
Gabi Occupational Therapist Gabi graduated in 2022 with an Honours degree in Occupational Therapy and has experience across various community settings.
Julia OT Team Leader Julia graduated from La Trobe University in 2016 with a Bachelor of Health Science and Master of Occupational Therapy.
Lee Occupational Therapist Lee graduated from Monash university in 2020 and began her career working in an acute mental health setting.
Ashley Occupational Therapist Experience in community health, NDIS, and subacute hospital settings with paediatric and adult patients. Additionally, he has completed a research project in pressure care education and management.
Isabella Occupational Therapist Isabella enjoys working with people of all ages and abilities. She collaborates closely with clients and families to support their goals and build independence.
Kyle Occupational Therapist He understands no two people are the same and is dedicated to helping everyone overcome their barriers and challenges to reach their goals and make a meaningful impact.
Bernice Occupational Therapist Bernice is committed to making a meaningful impact in the lives of others, supporting them in overcoming challenges and enhancing their well-being.
Lily Occupational Therapist Lily is committed to supporting individuals in achieving their goals and maximising independence, whether through functional task training or adapting to new challenges. She is dedicated to equipping her clients with the tools and strategies they need to thrive. With her compassionate approach and commitment to evidence-based practice.
Amelia Senior Occupational Therapist melia started her career in Aged Care, where developed experience in functional assessments and intervention to support clients reach their full potential and achieve their goals.
Jojo Senior Occupational Therapistng Jojo is passionate about working with people with disabilities and the elderly to maximise their independence as well as safety in daily living.
Occupational Therapy FAQ
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Do I need a referral from a GP to book Occupational Therapy services?
No, you don’t need a referral from a GP.
You can refer yourself, we receive referrals from individuals, NDIS participants, support coordinators, support workers as well as home care package providers.
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What education and professional memberships do your Occupational Therapists possess?
All of our OTs registered with AHPRA and required to undertake mandatory professional development each year to maintain their registration.
Our OTs are also members of Occupational Therapy Australia.
All our team possess a criminal record check, working with children check, current first aid as well as personal and public indemnity insurance.
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I don’t own my property, can I still get Occupational Therapy?
Most definitely!
Most of the work our OTs do has low environmental impact and this is a non-issue. In the event we are conducting home modifications, we will liaise with the respective property owner and perform this aspect of the service. We are aware of Victorian legislation that governs this form of healthcare.
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What is the Occupational Therapy process in detail?
Step 1 – Enquiry
Please use our contact or referrals page, or call us directly to start the process. If you are an NDIS participant, please provide your NDIS number.
We’ll set up the initial assessment within 5 days.
At our discretion, we may perform a pre-home visit risk assessment over the phone. This may take up to 15 minutes.
Step 2 – Home Assessment
One of our compassionate Occupational Therapists will visit the residence to conduct an initial assessment. We will perform a home environment risk assessment – look at the environment to identify hazards and see if its safe for the individual, what assistive equipment could be helpful and if home modifications would be beneficial.
At this point, we will know what ongoing training will be required. Towards the end of the session, we will formulate a plan of how we will work together, and set meaningful goals. A goal could be improving upper limb dexterity to handle a kettle safely and pour a cup of tea. If the person is an NDIS participant, we will review their current NDIS plan.
Step 3 – Occupational Therapy Services
Our OTs mainly help with prescribing, trialling and implementing assistive equipment and technology. Examples of these include introducing ramps, handrails, wheelchairs, cushions for wheelchairs, shower chairs and toilet commodes.
We are also capable of delivering home modification projects, we liaise with the necessary property management and other third parties. We can create Scope of Works documents and submit these to the NDIA.
Step 4 – Ongoing Support
The frequency of rehabilitation sessions with our Physios & OTs varies, this information will be conveyed in our service agreement from the initial assessment. We work well with other healthcare companies and support our patients transitioning from our services.
We’d Love to Hear Your Story
Total Health Choice’s OTs have clinical experience with a range of physical and neurological conditions.
Our OTs work closely with individuals to reach high functional outcomes by optimising regular activities of daily living.
These outcomes relate to living safely at home, participating in the community, increasing independence and setting and achieving functional goals.
We’d love to hear from you!
