• Starting NDIS services

Your NDIS Service Agreement

A service agreement helps ensure everyone understands the supports to be delivered, how services will be provided and the responsibilities involved.

Before services begin, Total Health Choice will work with you, your nominee or your support team to confirm the details that apply to your service arrangement.

  • Mobile Appointments
  • Individualised Goals
  • Melbourne-Wide Support
  • Individualised allied health support

What Your Service Agreement Covers

Our clinicians start by understanding the person, their current circumstances and the outcomes that matter most. Recommendations are practical, collaborative and tailored to the support needed.

  • The services you are engaging Total Health Choice to provide
  • How appointments, cancellations and changes are managed
  • Relevant fees and funding arrangements
  • Communication with nominees, coordinators and plan managers
  • Consent, privacy and agreed service expectations
Speak With Our Team
  • A clear and supportive pathway

From First Enquiry to Ongoing Support

1. Talk With Our Team

Make an enquiry or referral. We listen, gather the relevant information and help identify the right service pathway.

2. Assessment and Goals

Your clinician considers health history, function, environment, preferences and the goals that are meaningful to you.

3. Therapy and Review

Support is delivered in a practical setting, with progress reviewed and recommendations adjusted as circumstances change.

  • Explore related support

Support That Works Together

Physiotherapy

Support for mobility, balance, strength, pain, rehabilitation and physical confidence.

Explore Physiotherapy

Occupational Therapy

Practical support for daily function, equipment, home safety and independence.

Explore Occupational Therapy

More Information

Read about service options, referrals and supports that may relate to your goals.

View Related Service
  • Helpful information

Frequently Asked Questions

A service agreement records the details of the supports being delivered so participants and providers have a shared understanding before services begin.

Yes. You can ask a family member, nominee, support coordinator or plan manager to be involved in reviewing the agreement.

Service arrangements can be reviewed when your needs, funding or support requirements change. Please contact our team to discuss any requested changes.

  • Start with a conversation

Looking for Support?

Send us your details and our team will help identify the right next step for you or someone you support.

  • Mobile appointments across Melbourne
  • Support for private, NDIS and aged care clients
  • Clear communication from first enquiry
Contact Us